Welcome to the website of COZY LITTLE NEST LLC! To ensure you have a great experience when purchasing our beanbag chairs and other products, below are our answers to frequently asked questions and related terms. These terms are designed to provide you with the necessary information to help you make an informed purchasing decision.
- Frequently Asked Questions
1.1 How long does order processing and shipping take?
All orders are typically processed within 1-3 business days. After shipment, you will receive a confirmation email with a tracking number so you can track your package in real time.
1.2 Can I change or cancel my order?
If you wish to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request during the order processing. Shipped orders are subject to our return and exchange policy.
1.3 How are shipping costs calculated?
Shipping costs will be automatically calculated at checkout based on your chosen shipping method and delivery address and will be displayed on your order confirmation page.
1.4 Can I return or exchange an item?
Yes, we offer a transparent return and exchange policy. Please submit your request within 7 days of receiving the product, ensuring it is unused and in its original packaging. - Customer Responsibility
Customers are responsible for providing accurate information, including shipping address and contact details, when using our website. We are not liable for delays or other issues caused by incorrect information. - Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. - Notifications and Updates
We may send you information about order status, product updates, or company news via email or website announcements. Please ensure you provide a valid contact email address so you don’t miss any important notifications.
We appreciate you choosing COZY LITTLE NEST LLC and look forward to providing you with a comfortable home experience and excellent customer service! Please feel free to contact us if you have any questions.